Questions
Before you call
Do you work outside Ontario?
Yes. About half of our clients are elsewhere in Canada and the northern US. We are on site for the diagnostic and key workshops.
How big are your clients?
Usually 150 to 2,000 people. Big enough to have real complexity, small enough that change is quick.
Will you replace our systems?
Rarely. Most gains come from how work moves, not from new software. If a tool is the bottleneck, we say so.
How do you charge?
Fixed fees for defined work. See Engagements for the three ways we work.